Speak to a doctor
Chronic pain
A phone consult with a verified doctor about ongoing pain, talked through properly.
In plain terms
About chronic pain
Living with ongoing pain is exhausting, and it is easy to feel unheard. Pain is real and personal, and it deserves a proper conversation rather than a rushed one.
A consult is time to explain what you are experiencing, what has been tried, and to understand the options a doctor can consider with you, including when further tests or a referral would help.
On the call
What you will discuss
- How the pain affects your day to day
- What has been tried and how it worked
- The options a doctor can discuss with you
- When further tests or a referral would help
Good to know
You complete a short questionnaire when you book, including anything you would like to raise. The doctor exercises independent clinical judgment about what is appropriate for you.
Consults are by phone and are never recorded, and your consult history is kept in your own patient portal.
How it works
Three simple steps
- 1
Book and tell us a little
Pick a time and answer a few short questions so the doctor has the picture before the call.
- 2
A verified doctor calls you
An independent, AHPRA-registered Australian doctor talks it through and decides what is appropriate for you.
- 3
Anything prescribed is yours
If the doctor prescribes, your eScript is sent to you directly from the doctor's prescribing system, ready for the pharmacy of your choice.
Common questions
Good to know
- How does the consult work?
- You book a time and answer a few short questions. A verified, AHPRA-registered Australian doctor calls you at that time, talks everything through, and decides what is appropriate for you. Consults are by phone and are never recorded.
- Will I get a prescription?
- That is entirely up to the doctor. They exercise independent clinical judgment about what, if anything, is appropriate for you. If they prescribe, your eScript is sent to you directly from the doctor's prescribing system, ready for the pharmacy of your choice.
- Can I book a follow-up?
- Yes. Once you have an account you can rebook a follow-up any time from your portal, with any available doctor, and returning members pay a lower follow-up price.
Ready when you are
Talk to a doctor about chronic pain
One flat price, a verified Australian doctor, and everything kept in your own patient portal.